Protection of Privacy Statement
This Privacy Policy defines how our website uses the information you provide when using the site. Our site is committed to protecting your data. Below is more information about how we do it and your options. The information below may change, so we encourage you to come whenever you want to read them to ensure that we continue to process and protect your personal information.
1. Introduction
The data controller of your data is L'ALPAGE Cosmetics SA, based at Petit-Chêne 1, CH-1003 Lausanne, Switzerland, hereinafter simply called L'ALPAGE. L'ALPAGE respects your right to privacy, and this Privacy Policy, as well as Our Terms and Conditions , explain how we use and process your personal information and data collected from the Website and present your rights to such information and data.
Data protection is based on trust and we attach great importance to it. We respect your privacy, which is why we have a policy of protecting your personal data and processing it in accordance with the law. L'ALPAGE Cosmetics SA is responsible for the processing of your data.
It is important to obtain your consent on the processing of your personal data. With this Privacy Policy, you will be informed about our specific methods and treatments for your personal information and data. Then it's up to you to decide whether you want your data processed or not.
2. The data we process and the purpose
We collect and process the following data about you :
- Registration data (especially when ordering or creating a login on our website) to allow to process your orders and deliver them: name, surname, pseudonym, e-mail, address, phone number
- Transaction data that you realize on the website to enable you to fulfill your orders
- Preferences data to improve the comfort of use of the website: language of the website, basket, products viewed, ...
- Information about how to visit the site (including technical, including through the cookies we install) to ensure the service and continuous optimization of the website: IP address, connection time, page views , ...
- Information data that you provide to us as part of communication, return or your own content to enrich the service
3. Cookies
I hereby consent to reading cookies when visiting this website.On our web pages, we use "cookies": small text files that are stored on your computer or mobile device when you visit one of our web pages.
Most of the cookies we use are automatically deleted in your computer or mobile device at the end of the browser session (these are session cookies). These cookies are used to better configure the site for your convenience of use (language, basket ...).
No personal data is stored in the cookies we use. These can not be attributed to any specific person.
Here is the list of cookies that we can use when using our site.
| Nom Cookie | Description Cookie |
|---|
| FORM_KEY |
Stock and manage a random key to prevent dangerous requests. |
|---|
| PHPSESSID |
Your session ID on the server. |
|---|
| GUEST-VIEW |
Allows unregistered customers to view and edit their order. |
|---|
| PERSISTENT_SHOPPING_CART |
An information link on your shopping cart and view history, if you requested it. |
|---|
| STF |
Information about the products for which you have sent an email to your acquaintances. |
|---|
| STORE |
To select the language or view of the store. |
|---|
| USER_ALLOWED_SAVE_COOKIE |
Indicates whether a customer has authorized the use of cookies. |
|---|
| MAGE-CACHE-SESSID |
Facilitates caching of browser content to load pages faster. |
|---|
| MAGE-CACHE-STORAGE |
Facilitates caching of browser content to load pages faster. |
|---|
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION |
Facilitates caching of browser content to load pages faster. |
|---|
| MAGE-CACHE-TIMEOUT |
Facilitates caching of browser content to load pages faster. |
|---|
| SECTION-DATA-IDS |
Facilitates caching of browser content to load pages faster. |
|---|
| PRIVATE_CONTENT_VERSION |
Facilitates caching of browser content to load pages faster. |
|---|
| X-MAGENTO-VARY |
Facilitates caching of browser content to load pages faster. |
|---|
| MAGE-TRANSLATION-FILE-VERSION |
Facilitates the translation of page content into other languages. |
|---|
| MAGE-TRANSLATION-STORAGE |
Facilitates the translation of page content into other languages. |
|---|
4. Inclusion of links and third-party services
The online offering includes third-party services, such as Google Maps or graphics. This always assumes that providers of these services are aware of the IP address of the user for the function to be available. L'ALPAGE strives to use only services whose provider uses IP addresses exclusively for the provision of content. L'ALPAGE declines all responsibility for the collection and processing of personal data by these third parties. It is the data protection provisions of the third party whose service is included that apply.
4.1 Google Analytics / Woopra
L'ALPAGE uses Google Analytics, a web analytics service provided by Google Inc. ("Google") and Woopra, to visualize and understand the real-time visits to our site and thus enable us to serve you better (eg by correcting missing links, making the path easier to find the most relevant information ...). Google Analytics and Woopra use cookies, which are text files placed on your computer, to help the website analyze the use of the site by its users. The data generated by the cookie about your use of the website (including your address IP) will be transmitted and stored by Google / Woopra on servers located in the United States. Google will use this information for the purpose of evaluating your use of the site, compiling reports on website activity for its publisher and providing other services relating to website activity and use of the site. Internet.Google may communicate this data to third parties in case of legal obligation or when these third parties process this data on behalf of Google, including including the publisher of this site. Google will not cross your IP address with any other data held by Google.You can disable the use of cookies by selecting the appropriate settings from your browser. However, such deactivation may prevent the use of certain features of this site. By using this website, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described above.
4.2 Social Networks
Our web pages use social plugins, such as social networking providers Facebook, Instagram, Twitter or Google+. These plugins, indicated by the logo of the providers in question, may consist of buttons such as "I like", "Google+" or "Twitter". By visiting the content of our website and in particular our pages containing such a plugin, your browser creates a direct link with the provider's server. The content of the plugin will be transmitted directly to your browser by the provider's website and then integrated by him into the Internet page consulted. By integrating this plugin, the provider is informed of your visit to the page. Indeed an open session with this provider may ratacher your visit of the page to your profile. The interaction with the plugin, for example by clicking on "Like" or by entering a comment, will inform the provider by direct transmission by your browser and will be recorded on his server.If you do not want the provider to collect data about you via our website, close all your open sessions with this provider by logging out with them before opening our web page. Note that even if you are not logged in, providers collect anonymized data via social plugins by installing a cookie on your computer. However, this data can be attributed to your profile at your next connection to the services of the service provider. For any information concerning the data collection carried out by these service providers, we invite you to consult their data protection declaration:
You may disable the cookie function in your browser at any time, however functions of our website or social network providers may no longer work. You can also delete your cookies regularly or after each session.
4.3 Links to other sites
Our site may contain links to other sites that may be of interest in our context. However, when you click on these links and you leave our site, it is important to note that we have no control over these other sites. Thus we are not responsible for the protection of the data of the privacy that you will potentially give during the visit on these other sites, which are not under the application of this charter of protection of the data and the private life. You should therefore visit these sites carefully with regard to anything that may have an impact on your private data.
L'ALPAGE can not be held responsible for the content of these sites, nor for the personal data protection practices of these third parties. L'ALPAGE can not be held responsible for the loss, corruption of data or identity theft, which can be caused in particular but not exclusively by the presence of viruses or computer attacks.
4.4 E-Mails Newsletter & Marketing Automation
We use Mailchimp's services for our newsletter platform as well as for some marketing automation emails. By registering on our site or by giving us your e-mail address, you agree that your contact details are transmitted to Mailchimp to proceed with their use in full accordance with their Privacy Policy and their Usage Terms.
5. Your Data Rights
5.1 Security of your personal data
We have taken technical and legal measures to protect your personal data from unauthorized or abusive access. We adapt these measures continuously according to the technological evolution and its availability.
5.2 Right of access and communication of data
VWe may at any time request the personal information we have about you.
However, due to the obligation of security and confidentiality in the processing of personal data that L'ALPAGE must give you, you are informed that your request will be processed provided that you bring proof of your identity including the production of a valid scanned ID or a signed photocopy of your valid ID (if requested in writing).
L'ALPAGE informs you that it can oppose the requests considered abusive (according to criteria of numbers and the repetitive character).
5.3 Right of data correction
You can ask us to rectify, update, or erase any data about you that is not in conformity with the present reality concerning you. It is up to the user himself to make the necessary modifications from his user account at first, and then to ask L'ALPAGE to make these modifications if they can not be made independently.
5.4 How long we keep you data
In accordance with the legal requirements imposed by the Law and the European GDPR Regulation, ALPAGE retains users' personal data only for the time reasonably necessary to enable the fulfillment of the purposes for which they are processed, as well as for legal reasons ( accounting especially for all matters relating to sales).
5.5 Portability of your data
Users have the right to receive L'ALPAGE's personal data in a structured, commonly used and machine readable format. They also have the right to transmit this data to another controller without L'ALPAGE obstructing it..
5.6 Right to oppose the use of data
The user has the right at any time to oppose the processing of his personal data when there are compelling and legitimate reasons relating to his particular situation. ALPAGE will no longer process personal data, unless there are legitimate and compelling reasons for the treatment that prevails over the interests and rights and freedoms of the user, or the recognition, exercise or the defense of rights in court.
6. Consent & Deleting data
6.1 Consent
The user has the right to withdraw his consent at any time. Withdrawal of consent does not compromise the lawfulness of consent-based treatment prior to withdrawal. The exercise of this right can be done by email at lausane (at) l-alpage.ch
6.2 Data Deletion
We delete the data if we no longer need it for the purposes mentioned above. In doing so, however, we must respect our conservation obligations, for example the data retention requirements for.
7. Limitations
Our site does not contain information intended directly for minors. Minors must not disclose personal information or data to L'ALPAGE without the consent of their parents. This is why L'ALPAGE invites all persons having parental authority over minors to discuss with a safe and appropriate way to use the Internet.
8. Communication of users' personal data for internal purposes
8.1 Marketing
Personal data may be transmitted to employees of L'ALPAGE or to subcontractors who, acting under the direct authority of the latter, are responsible for the processing of this data and will receive the appropriate operational instructions.
8.2. Subcontractors
L'ALPAGE ensures that L'ALPAGE's subcontractors or collaborators guarantee the same level of protection as itself and ensures that these subcontractors or collaborators will treat personal data only for the purposes authorized by the aims pursued, with the necessary discretion and security.
8.3. Forms
The personal data directly communicated by the users by means of the filling of online forms which can be put in place on our site, will be able to be communicated and treated by the external providers quoted above acting in the name and on behalf of the L'ALPAGE.
9. Modification of this declaration of data protection
From time to time this data protection charter can be modified. If these modifications are fundamental or if the way of using your personal data is radically modified, these indications will be mentioned on this page. Please read our privacy statement regularly.
The French version of the general conditions is the one prevailing in case of translation error.
Login and Registration Form
Login
Register
Sign In
Register
Forgot Your Password